wk77 Casino Privacy Policy

1. Who We Are

wk77 Casino ("wk77", "we", "us", "our") operates the online gaming platform accessible at wk77.vip. wk77 acts as the Personal Information Controller (PIC) in respect of the personal data of registered players and visitors to the Platform, as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.

2. Personal Data We Collect

wk77 collects the following categories of personal data from players and Platform visitors:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address and mobile number
• Residential address (city, province, country)

2.2 Financial Data

• GCash or PayMaya / Maya account details (mobile number linked to the e-wallet)
• Philippine bank account details (bank name, account number) for bank transfer transactions
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

2.3 Gaming & Behavioural Data

• Game history, bet amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.4 Technical & Device Data

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.5 Communications Data

• Records of live chat, email, and support ticket interactions with wk77 customer support
• Feedback and survey responses submitted voluntarily

3. How We Collect Your Data

wk77 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud-screening data from anti-money laundering (AML) compliance partners; payment confirmation data from GCash, PayMaya / Maya, and Philippine banking partners.

4. How We Use Your Personal Data

wk77 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your wk77 player account.
• Age and identity verification: To confirm that you meet the 21+ age requirement and to comply with KYC obligations under PAGCOR regulations and Philippine AML law.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya / Maya, and Philippine bank transfer.
• Game delivery: To provide access to casino games, live dealer tables, sports betting, and other Platform features.
• Responsible gaming: To monitor gaming behaviour, enforce self-exclusion requests, and apply deposit and loss limits set by you.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activity on the Platform.
• Regulatory compliance: To fulfil reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities.
• Customer support: To respond to your inquiries, complaints, and support requests.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the performance, features, and user experience of the wk77 Platform.

5. Legal Basis for Processing

wk77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR licensing conditions, AML reporting obligations, and NPC data privacy requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have given explicit consent. You may withdraw consent at any time by contacting support or using the opt-out mechanism in any marketing communication.

6. Data Sharing & Disclosure

wk77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash (Mynt), PayMaya / Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and AML service providers: Third-party identity verification and fraud-screening providers engaged to assist wk77 in meeting its regulatory obligations.
• Game software providers: Licensed game studios and live dealer platform providers whose games are integrated into the wk77 Platform. These providers may receive limited technical data (e.g., session tokens) necessary to deliver game content.
• Regulatory authorities: PAGCOR, the AMLC, the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers engaged by wk77 under data processing agreements that require them to protect your data in accordance with applicable law.
• Professional advisers: Legal counsel, auditors, and compliance consultants, where necessary for the conduct of wk77's business operations.

All third-party service providers engaged by wk77 are contractually required to process your personal data only for the specified purpose and in accordance with applicable data privacy law.

7. Cookies & Tracking Technologies

wk77 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used include:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to personalise your experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the Platform to help us improve performance and features.
• Marketing cookies: Used to deliver relevant promotional content within the wk77 Platform, where you have consented.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. wk77 does not use third-party advertising networks that track your activity across external websites.

8. Data Retention

wk77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR licensing conditions and Philippine AML law.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with wk77's data disposal procedures.

9. Data Security

wk77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the wk77 Platform.
• Encryption of sensitive data at rest, including financial account details and government ID numbers.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication options for player accounts.
• 24/7 security monitoring and incident response procedures.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wk77 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

10. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by wk77:

• Right to be informed: The right to know what personal data wk77 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data wk77 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to wk77's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact wk77's Data Protection Officer at [email protected]. wk77 will respond to your request within fifteen (15) business days. We may require you to verify your identity before processing your request.

11. Children's Privacy

The wk77 Platform is strictly intended for persons aged 21 years and above. wk77 does not knowingly collect personal data from individuals under the age of 21. If wk77 becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the wk77 Platform, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

Some of wk77's third-party service providers, including game software providers and cloud infrastructure partners, may be located outside the Philippines. Where personal data is transferred to a recipient in a foreign country, wk77 ensures that appropriate safeguards are in place, including contractual data protection clauses that meet the standards required by the NPC, to ensure that your personal data receives a level of protection equivalent to that provided under Philippine law.

13. Updates to This Privacy Policy

wk77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, wk77 will post a notice on the Platform and update the "Last Updated" date at the top of this page. Your continued use of the wk77 Platform following the effective date of any update constitutes your acknowledgment of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how wk77 protects your personal data.

14. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by wk77, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the wk77 Platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been respected.